This week, we continue with a review of the workshop discussion about how organisations support the privacy of marginalised communities. Stakeholders were asked to consider what the biggest privacy threats to communities were. One participant referenced radio frequency identification (RFID) key tags. Persons affix these tags to their personal items in order to track them. These devices contain a chip and an antenna for transmitting and receiving signals. While RFID tags appear to put people in control of their lives, there remains a lack of clarity about how organisations store the tracking data and the purposes they use it for.
A particular concern of workshop attendees was how organisations make judgements about the social impact of protection and privacy, and when insights are missing from those directly affected. Consequently, there were calls for new research intent upon uncovering privacy concerns voiced from user perspectives.
Another discussion theme was around how users trade their privacy for access to goods/services. Users balance the dangers of technologies with their need to use them and ultimately, they make a decision whether to use them or not. The problem is that governments and large organisations are increasingly moving their points of access online. This means that communities have to use digital systems because alternative options are not available. Stakeholders believed that in these instances, consumer/user agreements needed to be made freely available. Also, there were calls for openness from those organisations (including governments) who blindly make the assumption peoples will surrender their data online.